Internet Privacy Policy
This privacy policy pertains to the 360 Federal Credit Union (360FCU) web site, www.360fcu.org. 360FCU is committed to fulfilling our member-owners’ evolving financial needs. In doing so, we recognize the importance of our responsibility to protect our member-owners’ nonpublic personal information. We will protect the personal and financial information that you have entrusted to us.
Any use of the Site constitutes your consent to this Statement.
Collection of Personal Information
When you apply for an account or service from 360FCU, we collect and retain nonpublic personal information in order to process your application. When you engage in certain activities on our site, such as our online applications, we may require certain information about you necessary to process your request.
We collect the information you provide on your applications and other forms (such as name, address, assets, income and employer) and we may collect information from consumer reporting agencies (such as your credit history and public records).
When you open or use an account or service, we retain personal information you provide in the context of using that product or service, including transaction information.
After you sign up for our online banking service (Web24) our data system records certain online information, including the transactions you conduct online. This data enables us to process and confirm your transactions.
We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).
When you send us email, we may retain the content of the email, your email address, and our response in order to handle any follow up questions you may have. We may also use it to measure how effectively we address your concerns.
We recognize that protecting children’s identities and privacy online is important. The online financial services offered through this web site are not designed for or directed toward children under age 13. 360FCU does not knowingly solicit data from children.
Protection of Personal Information
We use multiple levels of security, beginning with your browser and ending with a secure operating system. Information we receive via online applications require the industry standard Secure Sockets Layer (SSL) encrypted browsers. Web24 transactions are secured by multi-factor authentication and using 128 bit SSL.
We have also disabled account information pages in Web24 from being able to be stored in your computer’s cache, a common PC feature that enables you to return to pages more quickly. This means once you have exited Web24, no one can use your browser’s “back” button to view those pages previously displayed.
Protecting your information is an ongoing process and 360FCU will continue to evaluate encryption technologies and the measures we take to safeguard your personal information.
We will NEVER contact you via and unsolicited e-mail, text or call asking for confidential or sensitive personal information. We will never ask for your Account number, password, PIN, Social Security number, credit card number, name, address or birth-date via e-mail, text or telephone.
Use of Cookies
When you visit 360FCU.org, you can surf the public site anonymously and access information without revealing your identity. We may use “cookies” to track how our site is being used. The information we derive from the cookies will be used solely by 360FCU and not shared with any third parties or affiliates.
Web24 uses cookies during a login session for security purposes. The secure cookie contains an encrypted globally unique identifier (GUID) that is generated when you login and discarded when you leave the secure site. Your account or personal information is not stored within the secure cookie.
Links
This website contains links to other sites where the service provider, NOT 360FCU, collects any information you provide. Please be aware that 360FCU is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these linked sites.
Some of the links from our site will take you off the 360FCU.org site to a “co-branded” site where you will see the 360FCU name and logo as well as the logo of another service provider. We also have links from 360FCU.org to “fully branded” service provider sites. The fully branded site has a different URL but the pages appear as a sub-site of 360FCU and the service provider is not identified. All information collected on fully-branded sites is used by 360FCU only and is not shared or used for any purpose other than processing your application and providing the requested service.
Additionally, we link to other sites for your convenience that are neither fully branded nor co-branded.
Let us know if you have questions.
If you have any questions or concerns about the Internet Site Privacy Policy Statement, please email us or write to:360FCU Attn: Data Security Administrator P.O. Box 273 Windsor Locks, CT 06096
Legal Disclaimer
360 FEDERAL CREDIT UNION IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. IN ADDITION, 360 FEDERAL CREDIT UNION DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT.
